Welcome to use Voylead APP premium services! To use Voylead APP premium services (hereinafter referred to as "this service"), you (or "user") should read and comply with Voylead APP's "Premium Service Agreement" (hereinafter referred to as "this agreement"). Please carefully read and fully understand the content of each clause, especially the corresponding clauses that exempt or limit liability, and choose to accept or not to accept.
Unless you have read and accepted all the terms of this agreement, you have no right to use this service. Your purchase or use of any paid service within the Voylead APP software is deemed that you have read and agreed to be bound by this agreement.
Voylead APP will provide specific premium services to users according to the terms of this agreement. Before the user decides to use the relevant premium services, please carefully read the terms of this agreement. Users must fully agree to the following terms before they can proceed with the purchase procedure. Users must fully and strictly comply with the terms of this agreement when enjoying Voylead APP premium services.
The network services provided by Voylead APP adopt a combination of free and paid methods. Users must first become ordinary registered users of Voylead APP before they can purchase this service. After paying through the purchase procedure, users can easily enjoy Voylead premium services.
This agreement is a supplementary agreement to your Voylead APP "User Agreement", which is an integral part of it and forms a unified whole with it. Matters not agreed in this charge agreement shall be subject to the provisions in the Voylead APP "User Agreement". In case of any conflict between this agreement and the aforementioned agreement, this agreement shall prevail.
The content of this agreement also includes the relevant agreements, business rules, etc. regarding this service that Voylead APP may continuously publish. Once the above content is officially published, it becomes an inseparable part of this agreement, and users should also comply with it.
3.1. Premium services refer to services such as privileges related to systematic growth learning in terms of knowledge after users pay a certain service fee according to the specified method of Voylead APP, and users can enjoy the services provided by Voylead APP or a third party.
Voylead may launch different types of premium services based on different product and service types. Currently, the premium services provided include but are not limited to detailed career growth planning paths, in-depth job analysis, professional resume templates and customization services, advanced career assessments, etc.
3.2. Voylead APP may adjust the existing premium service types, functions, prices, benefits, and continuously launch new premium service types based on various factors such as user and market demands, changes in product and service types, etc. Specific premium service types, service content, and fee standards are subject to the published content on the relevant service page and the actual provided content. Users can choose the corresponding service according to their needs.
3.3. Users can check the details of the services they consume (including the name of the premium service they purchased, purchase time, marked price, instant service status, etc.) by logging in to Voylead APP for free.
3.4. All premium services sold by Voylead APP are auxiliary tools, designed to help users better plan their career development, etc., but do not constitute any guarantee or assurance of job-seeking or recruitment effects.
3.5. Users understand and agree that Voylead APP has the right to set appropriate restrictions on some users who violate regulations to purchase premium services or seriously violate the principle of honesty and credit to improperly obtain platform services, based on considerations such as transaction security and job-seeking security. These restrictions include but are not limited to transaction time, transaction limit, transaction frequency, etc.
4.1 This service is a premium service provided by Voylead APP. Users must pay the corresponding fees according to the charging standards of this service or the relevant service page before they can use this service.
4.2 Service fee standards: The specific fee policy of the service fee is subject to the content published by Voylead APP software from time to time, and Voylead APP has the right to modify the fee policy of this service (including but not limited to service price) and subscription method at any time, and announce it in Voylead APP software.
4.3 If users do not agree to pay the service fee according to the fee policy (including but not limited to service price) formulated (modified) and published by Voylead APP from time to time, or do not agree to subscribe to this service according to the subscription method formulated (modified) and published by Voylead APP from time to time, users will not be able to obtain any part or all of this service. However, for service content, service duration, etc. that users have already paid for, they can be used within the original scope. If users cannot continue to use due to service content changes, users can apply for a refund of the unused portion of the fee.
4.4 Service Activation and Confirmation
Important Agreement: Once users successfully complete payment through common payment methods such as online banking, WeChat payment, mobile Alipay payment, etc., the purchase is confirmed as complete. If the purchased service content is inconsistent with the paid consideration, users can inquire and handle it through the customer service hotline. Please purchase the corresponding service according to your actual needs. Some services are valid within the period agreed in the agreement after purchase, subject to the page prompt.
4.5 Prohibition of Irregular Activation Behavior
Without the permission of Voylead APP, users shall not activate/obtain this service through the following methods, otherwise, it will constitute a breach of contract:
4.6 Service Period
There may be relevant periods for related services in this service. If there are period restrictions, they are subject to the period that users choose and pay for the corresponding service fee. Users can also log in to the corresponding page for inquiry.
Users acknowledge that user behavior (including but not limited to purchase/use/exchange/activation of products, account cancellation, etc.) may affect the validity period of related products or services in this service. For example, for users who have not successfully canceled, the premium services that have already taken effect during the cancellation application period (during the cooling-off period) will continue to be effective, and the validity period will not be suspended. Voylead APP does not guarantee that the relevant product rights will remain valid when users apply to restore the account after the natural expiration of the validity period of products that have been activated, which will be subject to the product page display or Voylead APP system records.
4.7 Risk Tips
When users use Voylead APP to purchase services, they must carefully confirm their account and purchase content. If users damage their own rights and interests due to their own reasons such as inputting wrong accounts, improper operation, or not understanding the billing method, causing errors such as charging the wrong account or selecting the wrong purchase quantity, Voylead APP does not guarantee that it can be adjusted or retrieved through technical means, and users cannot require Voylead APP to make any compensation.
If users purchase in an improper way or in a way not specified by Voylead APP, Voylead APP does not guarantee that the premium service purchase will be completed smoothly. If this causes damage to users' rights and interests, Voylead APP will not make any compensation, and Voylead APP also reserves the right to freeze or terminate the user's account qualification and part or all of the service at any time.
4.8 Fee Refund
The premium services provided by Voylead APP platform are all digital products or services, which are bound to the corresponding account once purchased successfully, and do not support return without reason. If users cannot normally enjoy premium services due to personal reasons such as wrong purchase/use/exchange/activation, Voylead APP cannot arrange transfer, gift, cash withdrawal, etc. If Voylead APP's premium services have quality defects causing users unable to use the platform services, it has been otherwise agreed in this agreement, or laws and regulations require a refund, Voylead APP should refund according to the refund process.
If users have any questions about the refund request or refund process to Voylead APP platform, they can directly call the customer service phone or connect to human customer service for consultation.
Abuse of After-Sales Rights: If users repeatedly and repeatedly submit refund applications or other unreasonable demands to the platform through online customer service, customer service hotline, and other channels, considering that this behavior may hinder the platform from providing normal and smooth customer service to others, the platform has the right to take certain restrictive measures against users based on the degree of impact of the behavior.
4.9 Application for Invoice
After paying for a service through Voylead APP platform, users can go to the corresponding page to apply for value-added tax invoice. The amount of each invoice application by users shall not exceed the maximum amount that can be issued shown on the page. After the invoice application is submitted, Voylead APP will verify the identity of the invoice subject submitted by users (the specific verification method is subject to the page prompt), and it will be deemed as successfully submitted if the verification passes. Users should ensure that the invoice information submitted to Voylead APP platform is true, legal, and valid; the invoice subject should be consistent with the user's current authenticated identity. If the invoice information submitted by users is incorrect or the invoice subject is inconsistent, etc., Voylead APP has the right to directly reject the user's invoice request. If users encounter invoice issues, such as replacing invoices, reissuing invoices, etc., they can consult human customer service.
5.1 Prohibition of Third-Party Purchase, etc.
Users shall not purchase premium services or products provided by Voylead APP through any third-party platforms or channels not authorized by Voylead APP (such as shops on platforms such as Taobao, JD, etc.); they shall not provide their accounts to third parties for replacement charging and payment. If users' privacy is leaked due to violation of the above agreement, users shall bear the corresponding consequences; if it causes loss to Voylead APP, Voylead APP can require users to bear breach of contract responsibility and compensate for the loss.
5.2 Prohibition of Improper Use of Services
Users shall not engage in the following situations/activities when using this service, including but not limited to:
5.3 User Responsibility
Users fully understand and agree that they must be responsible for all actions under their registered accounts, including but not limited to any content published by users and any consequences arising therefrom. Users should make their own judgments about the content in this service and bear all risks arising from the use of the content, including risks arising from reliance on the accuracy, completeness, or practicality of the content.
6.1 If Voylead APP encounters irresistible events, such as government actions, force majeure, resulting in the inability to continue the service, Voylead APP will notify users as soon as possible, but will not bear any losses caused to users and will not refund any fees.
6.2 Users fully understand and agree that due to the special nature of Internet services, Voylead APP may suspend or terminate the provision of this service to users according to relevant regulations, mutual agreements, or in other necessary times, at which time, Voylead APP will legally protect users' legitimate rights and interests.
6.3 Handling of Third-Party Purchase Prohibition
If users conduct replacement charging and payment or purchase Voylead APP services or other props/benefits through third-party platforms or channels not authorized by Voylead APP (such as Taobao shops), it will constitute a serious breach of contract, and Voylead APP has the right to terminate the user's right to use the purchased product, and users have no right to request Voylead APP for a refund, claim compensation, or compensation.
6.4 Voylead APP's failure to exercise or delay in exercising its rights under this agreement does not constitute a waiver of these rights, and single or partial exercise of any of its rights under this agreement does not exclude the exercise of any other rights. Voylead APP has the right to require users to continue to fulfill their obligations and bear the corresponding breach of contract responsibility at any time.
7.1 If Voylead APP violates relevant laws, regulations, or any terms under this agreement and causes losses to users, Voylead APP agrees to bear the resulting damages and compensation liability.
7.2 If users violate laws, regulations, or any agreement in this agreement, Voylead APP has the right to immediately terminate their use of part or all premium services without prior notice to users, and has the right to temporarily or permanently cancel their right to use accounts on this platform based on the severity of the breach of contract, and deduct a certain percentage of liquidated damages from the service fee paid by the user (≤ 30% of the total transaction amount of the transaction in progress). If the liquidated damages are not enough to compensate for the actual losses suffered by Voylead APP, Voylead APP has the right to claim from users according to the actual losses. If users do not compensate for the difference within the specified period, Voylead APP has the right to deduct the amount from the user's other payments before or after.
7.3 Handling of Third-Party Damages
If users engage in any behavior that violates this agreement, resulting in damages to any third party, users should independently bear the responsibility; if Voylead APP suffers losses as a result, it has the right to seek compensation from users.
7.4 Handling Rules
Users acknowledge and agree that if users are reported or found by Voylead APP to exist/suspected of violating national laws and regulations/regulatory provisions/government policies, violating Voylead APP's "User Agreement"/this agreement, disrupting the operation order of this platform, destroying the normal use environment of the platform, etc., to prevent the consequences of damage caused by users' behavior from further expanding, Voylead APP has the right to take one or more of the following measures based on the urgency and severity:
7.5 Special Reminder
If users violate this agreement, are detected by Voylead APP's system as having abnormal operation behavior (including but not limited to multiple purchases/cancellations of orders in a short period of time, frequent, large-scale information release, etc.), or are found by Voylead APP to seriously violate the principle of honesty and credit and improperly obtain any service, Voylead APP has the right to take punitive measures without prior notice to users based on the urgency and severity of the situation, including but not limited to temporarily/permanently banning users' accounts, blacklisting users, limiting users from using part or all services. When users are subject to management measures by the platform due to violation of the "User Agreement" and other platform rules (including but not limited to prohibition of speech, limited term freezing, etc.), the platform has the right to take measures such as restricting use, suspending use, terminating use of the service being used by the user based on the actual situation (subject to the page display). The unfavorable consequences such as the service being unable to be used are all borne by the violating user, and Voylead APP has the right not to compensate for the benefits not used during the user's violation period.
8.1 Voylead APP has the right to modify any terms of this agreement at any time. Once the content of this agreement changes, Voylead APP will publish the content of the agreement after modification on the website. If users do not agree with the above modifications, they can choose to stop using Voylead APP services. Voylead APP can also choose to notify users of the modification content through other appropriate methods (such as in-software notification, message push, platform announcement). If you do not agree with Voylead APP's modifications to the relevant terms of this agreement, you have the right to stop using Voylead APP services. If you continue to use Voylead APP services, it will be deemed that you accept Voylead APP's modifications to the relevant terms of this agreement.
8.2 All notices under this agreement can be made through in-software notification, email, text message, or regular mail transmission, etc.; such notices are deemed to have been delivered to the recipient on the day of sending.
8.3 Applicable Law and Dispute Resolution
The conclusion, execution, interpretation of this agreement, and the resolution of disputes shall be governed by the laws of China and subject to the jurisdiction of Chinese courts. When the terms of service conflict with the laws of the People's Republic of China, the terms will be revised according to the law, while other terms will still be valid and have legal effect. If the parties have any disputes regarding the content of this agreement or its execution, they should try to resolve them through friendly negotiation; if the negotiation fails, either party can file a lawsuit with the Minhang District People's Court in Shanghai.